Airline Payments Handbook
A complete guide to payments in the air transport industry
This book puts together “all there is to know about airline payments” into a single reference guide, helping you to answer some of the most prominent payments questions:
For those new to airline payments, it is a perfect first step to a better understanding of this topic and a great reference book for ad hoc “What is that?” and “How does that work?” questions.
For all those who work or “have to work” with payments, without it being their primary field of expertise, this book will be a welcome step-by-step guide through the challenges that the world of payments brings with it.
For the advanced payment reader, it is a superb reference guide for “best in class” payment handling and a source of inspiration for improvements in their day-to-day business.
The Airline Payments Handbook is available for purchase now:
This publication benchmarks nearly 200 airline loyalty programs and includes information on airline programs of intercontinental carriers, as well as small and regional operators.
If you sell to or partner with airline loyalty programs, this is a great handy refeference tool for under $250!
The FFP directory is sorted alphabetically by region for easy comparison. Each region chapter begins with an overview of the programs in that region, and continues with in-depth details of each individual program including:
The Guide also includes interviews with some of the loyalty industry's veterans from companies such as Wyndham Hotels, Hitit, LoyLogic, Aimia (Aeroplan), Kula Causes and others.
The data and analysis in this guide will benefit not only airlines, but also partner companies such as credit-card companies, hotels, car rental companies, and many more…
The FFP Guide is available for purchase now:
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Presented by GuestLogix and Airline Information
Note: A confirmation email will be sent to you upon payment by credit card. A copy of the Guide in PDF will then be emailed to you within 12 hours.Read more...
Online payment fraud management & benchmarks
Airlines lost $1.4B USD worldwide to online fraud in 2010. Fraud loss rates vary significantly by years of online selling experience. Are you doing everything you can to prevent fraud?
Get expert insights and analysis to help you benchmark your fraud rates and risk management practices against those of your peers:
Free Ai Executive Research Panel Analysis:
With profitability returning to the airline industry the battle is on to win each and every customer. Businesses know that success is not just a result of understanding their customers. They also need to try and understand what those same customers are doing with their competitors and what those competitors are doing to win those customers.
Airline Information, in conjunction with ICLP, conducted a survey to establish how airlines are addressing these issues and improving their profitability. Understanding the customer experience is crucial to that and how airlines are looking to extract greater value beyond the customer journey.Read more...
Tracking both the program currency and monetary liability of 4-part airline-to-airline loyalty partnerships can be a daunting task. The math is relatively simple but grasping "who owes what", or "how many more miles can my members use?" can get quickly confusing and difficult to explain to colleagues or senior management.Read more...